Privacy Policy

Last Updated: January 2025

1. Introduction

S Air Cool India ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our AC and VRV repair services.

2. Information We Collect

We collect the following types of information:

Contact Information: Name, phone number, email address, and service address
Service Information: Details about your AC/VRV system, service history, and preferences
Communication Data: Records of calls, messages, and service requests
Technical Data: IP address, browser type, and device information when using our website

3. How We Use Your Information

We use your personal data to:

Provide AC repair, installation, and maintenance services
Schedule appointments and send service reminders
Communicate about your service requests and bookings
Improve our services and customer experience
Send promotional offers (with your consent)

4. Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel.

5. Third-Party Sharing

We do not sell your personal information. We may share your data with:

Service technicians to complete your service request
Payment processors for transaction completion
Legal authorities when required by law

6. Your Rights

You have the right to:

Access your personal data we hold
Request correction of inaccurate data
Request deletion of your data
Opt-out of marketing communications

7. Contact Us

For privacy-related inquiries, contact us at:
Email: saircoolindia47@gmail.com
Phone: +91 72081 84700
Address: Indra Nagar Road, No 22 Near Jama Masjid, Road No 22, Thane, Maharashtra 400604, India

8. Updates to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.